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Frequently Asked Questions
1. What types of transformers do you repair and supply?
We specialize in distribution transformers (25 kVA to 2500 kVA) and power transformers. We offer both new and refurbished units, compliant with IS 1180 and IS 2026 standards.
2. Do you provide on-site transformer repair services?
Yes, we offer on-site repair (with your scope), oil filtration, bushing replacement, and breakdown services across Bihar, U.P and Jharkhand. Our field teams are equipped to handle emergencies quickly.
3. Are your refurbished transformers safe and reliable?
Absolutely. All refurbished transformers go through complete dismantling, core & coil reconditioning, oil filtration, and rigorous testing before delivery. We also provide warranty and test reports.
4. What is the delivery time for a new or refurbished transformer?
Delivery depends on the rating and stock availability. For commonly used ratings like 63 kVA, 100 kVA, and 250 kVA, we usually deliver within 15 to 20 working days.
5. Do you offer AMC (Annual Maintenance Contract)?
Yes, we provide customized AMC plans that include routine maintenance, oil testing, visual inspection, and preventive repairs to avoid unexpected failures.
6. How do I know if my transformer needs servicing?
Signs include:
•Unusual noise or overheating
•Oil leakage or low BDV
•Tripping under normal load
•Burnt smell or moisture signs
If you observe any of these, contact us immediately.
7. Can you supply transformer oil and accessories too?
Yes, we supply BIS-certified transformer oil, bushings, gaskets, silica gel breathers, and other genuine accessories.
8. How do I contact your team for service?
You can fill out the inquiry form on our website, or directly call/WhatsApp us at 8651234505. We usually respond within 1 business day.
9. Do you offer testing services?
Yes, we provide:
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BDV (Breakdown Voltage) testing
•IR (Insulation Resistance) testing
•DGA (Dissolved Gas Analysis)
•Load loss & no-load loss testing
•Thermographic inspection, & More.
10. What areas do you serve?
We operate across all districts of Bihar, U.P and Jharkhand, with local teams stationed in key cities like Patna, Gaya, Muzaffarpur, Varanasi, Lucknow, Ranchi, Dhanbad, and Jamshedpur.